Privacy Policy

Privacy Policy

BY ACCESSING AND USING OUR SERVICES, SCANNING ANY QR CODE OR ENTERING ANY USSD OR OTHER NUMBER, THE USER PROVIDES THEIR EXPRESS AND VOLUNTARY CONSENT TO THE PROCESSING OF THEIR PERSONAL INFORMATION BY GONÇALVES CHAMA DE MODIVAS (“the Company”) ON THE BASIS SET OUT IN THIS PRIVACY NOTICE. IF THE USER DOES NOT CONSENT, THEY MUST IMMEDIATELY STOP ACCESSING AND/OR USING THIS WEBSITE AND OUR SERVICES.


1. Introduction

1.1 The Company collects, uses, and in certain circumstances shares the personal information of Users through this online service (“the website”) and during the provision of services.
1.2 The Company respects the rights of Users whose personal information it collects and processes, including the right to protection against unlawful collection, retention, sharing, and use.
1.3 The purpose of this Privacy Policy is to inform Users about the Company’s information-processing activities and how their rights are protected.
1.4 This Privacy Policy serves as a blanket notification and remains valid for as long as the User has an active account with, or uses the services of, the Company, including browsing the website.
1.5 The Company may amend this Privacy Policy to comply with legal changes or changes in its processing activities. Amendments will be published on the website and take effect from the date of publication.
1.6 This Privacy Policy is governed by the laws of the Republic of South Africa.
1.7 The provisions of this Privacy Policy are incorporated, as far as possible, into any agreement between the Company and Users.


2. Definitions and Interpretation

2.1 In this Privacy Policy, unless the context indicates otherwise:

  • “Consent” means voluntary, specific, and informed permission given for the processing of personal information.
  • “Direct marketing” means approaching a data subject to promote or offer goods or services.
  • “Information Officer” means the Head of Information Systems of the Company from time to time.
  • “Operator” means a third party that processes personal information on behalf of the Company.
  • “Personal information” includes, but is not limited to:
    • Gender, nationality, ethnic or social origin, age, language;
    • Email address, physical address, telephone number, location or online identifier;
    • Financial and banking information;
    • Personal opinions or preferences;
    • Private or confidential correspondence;
    • Special personal information (including health);
    • A User’s name where it reveals further personal information.
  • “POPIA” means the Protection of Personal Information Act 4 of 2013.
  • “PAIA” means the Promotion of Access to Information Act 2 of 2000.
  • “Processing” includes collection, storage, use, sharing, modification, or deletion of personal information.
  • “Services” means services provided by the Company.
  • “User” means any visitor or user of the website or its services.
  • “Website” means https://www.casagoods.co.za or any part thereof.

2.2 References to the singular include the plural and vice versa.
2.3 References to any law include amendments or re-enactments.
2.4 “Include” means “include without limitation.”


3. Responsible Party

3.1 Gonçalves Chama de Modivas is the responsible party for collecting and processing personal information.

Contact details:

3.3 The Company may appoint third-party operators to process information on its behalf.


4. Personal Information Collected

The Company may collect:

  • Names and initials
  • Date of birth
  • Email address
  • Age and language preference
  • Gender
  • Cell phone number
  • Physical address
  • Banking and credit card details
  • Social media profiles

Provision of information is voluntary, but refusal may limit access to services or contracts.


5. Purpose of Collection and Processing

Personal information is collected for lawful and specific purposes, including:

  • Contracting with Users
  • Performing contractual obligations
  • Legal compliance
  • Legitimate business interests
  • Direct marketing (with opt-in consent)
  • Customising content and services
  • Communication regarding services or changes

Personal information will not be sold without written consent.


6. Collection Directly From the User

Information is generally collected directly from the User, unless lawfully obtained from another source. Collection methods include:

  • QR codes, SMS, USSD, or WhatsApp
  • Website forms
  • Social media interactions
  • Service subscriptions or enquiries

Users may browse the website without submitting personal information, although technical data may be collected for analytics.


7. Cookies

Cookies are used to:

  • Distinguish Users
  • Remember preferences
  • Improve performance and content

Users may accept or decline cookies via browser settings.


8. General Processing Conditions

The Company:

  • Processes information lawfully and fairly
  • Limits processing to what is necessary
  • Protects User privacy
  • Retains information only as long as required


9. Disclosure and Sharing

Personal information may be shared with:

  • Service providers
  • Government departments
  • Health and research institutions

Information is shared only where lawful and necessary.


10. User Rights

Users may:

  • Access and correct personal information
  • Object to processing
  • Lodge complaints with the Information Regulator


11. Further Processing

Further processing will only occur where lawful, necessary, or with User consent.


12. Accuracy of Information

Users must notify the Company of inaccuracies. Disputed information will not be used until verified.


13. Security Safeguards

The Company implements appropriate technical and organisational safeguards and requires the same of third-party operators.


14. Security Breaches

Affected Users will be notified promptly in the event of a data breach.


15. Automated Decisions

Users may request explanations and make representations regarding decisions made using personal information.


16. Third-Party Websites

The Company is not responsible for privacy practices of third-party websites.


17. Direct Marketing

Users may opt out of marketing communications at any time by contacting
info@goncalveschama.co.za


18. Children’s Information

No personal information of children under 18 will be processed without parental consent.


19. Cross-Border Transfers

Information may be transferred internationally where lawful and necessary.


20. Retention

Information is retained only as long as required by law or purpose.


21. Destruction or Return of Information

Information will be deleted, destroyed, or returned upon request where lawful.


22. Consent

Users confirm consent to processing after reading and understanding this Privacy Policy.


23. Objections

Objections must be submitted in writing with reasons.


24. Choice of Law

This Privacy Policy is governed by the laws of the Republic of South Africa.


25. Amendments

The Company may amend this Privacy Policy from time to time. Continued use constitutes acceptance.


Contact

For questions about this Privacy Policy or your privacy rights, contact:
info@goncalveschama.co.za